A For standard products without additional custom markings, unique materials, or specialized structures, we offer free samples. Simply provide your freight collect account details (e.g., FedEx, DHL, TNT) during your request. If you lack an account, standard express fees will be applied.

A · Standard Stock Models: MOQ is 2 km or above.
· Customized Orders: Depending on your unique specifications—such as length, structure, or materials—the MOQ ranges from 2 km to 10 km. This ensures cost-effective production and optimal cable performance.

A Cytech makes the quote process seamless:
· Online Submission: Complete our inquiry form with detailed project specifications.
· Email Contact: Send your requirements to info@cytech.org.cn.
Our experts review your needs and respond within 1–12 hours, providing precise, customized pricing and delivery estimates.

A At Cytech, we design and manufacture virtually any fiber optic cable configuration. Our custom solutions include:
· Fiber Types: 
o Single Mode: G.652, G.657 with industry-leading performance.
o Multimode: OM2, OM3, OM4, OM5 tailored for high-speed data transmission.
· Core Configurations: 
o Options from 1–24 cores to high-density assemblies (up to 288 cores or more).
· Cable Structures: 
o Innovative designs including Unitube, MLT, CST, and SWA, engineered for optimal performance and durability.
· Material Options: 
o Armored and non-armored variants, using premium PVC, LSZH, and flame-retardant materials.
· Unique Features: 
o Advanced color stripe technology on the outer sheath for distinct brand identification and product differentiation.

A Absolutely. We embrace your unique branding needs. Provide us with your specific color codes, logo files, and design requirements to create a product that reflects your corporate identity and stands out in the marketplace.

A Yes. We support sample orders based on your project’s unique design. The MOQ for sample orders is determined by the complexity and specific requirements of the design, ensuring you receive a representative product before full-scale production.

A · Stocked Products: Generally delivered within 5–10 days.
· Custom Orders: Production timelines average 2–3 weeks, depending on order volume, design complexity, and current production schedules.

A  Our streamlined process is designed to ensure precision and reliability:
1. Customization Consultation: Collaborate with our engineering team to define specifications.
2. Sample Evaluation: Review reference samples or request a free sample (subject to customization details).
3. Order Confirmation: Finalize specifications and confirm your order details.
4. Deposit Payment: A 30% deposit is required to initiate production for orders above $5,000 (orders under $5,000 require full payment).
5. Manufacturing & Quality Control: Our state-of-the-art production line, equipped with inline testing and rigorous quality assurance protocols, manufactures your cable to exacting standards.
6. Final Payment & Shipment: The remaining balance is collected prior to shipment following a thorough inspection.
7. After-Sales Support: We offer dedicated support for logistics, technical inquiries, and any post-delivery assistance.

A Beyond custom manufacturing, we offer a complete one-stop solution that includes:
· Comprehensive engineering and design consultations.
· Tailored packaging solutions featuring your company’s branding.
· FTTH turnkey solutions and detailed CAD documentation for seamless integration.
· Ongoing technical support to ensure your deployment success.

A As a bespoke manufacturer, our pricing is highly dependent on your custom specifications—ranging from fiber type and cable structure to length and additional custom features. Please contact our sales team for a personalized quote that meets your unique requirements.

A We offer a variety of flexible payment methods, such as TT, credit card, L/C, W/U, etc.Please talk to your sales for details.

A · Express Shipping: Ideal for samples or small trial orders using carriers like FedEx, DHL, or UPS.
· Sea Freight: Optimized for larger or regular orders, ensuring cost efficiency and timely delivery.

A Yes. We offer custom packaging solutions that include your authorized company information and product branding. If you have a freight account, please provide the details; otherwise, standard express shipping fees will apply.

A Our dedicated team of fiber optic experts is here to assist with any inquiries or customization needs. Contact us through our online form or email info@cytech.org.cn for prompt assistance.